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call forwarding to an 1-855 number no longer working.

TorontoIgroup
Good Citizen / Bon Citoyen

I was able to have my number call forwarded to an 1-855 number for years up to sometime last year. (i hadn't checked in a couple months, but when I checked today, the call forwarding does not work anymore. The phone doesn't even ring, just sort of goes beep, beep and drops off.

Any help would be appreciated. 

34 REPLIES 34

softech
Oracle
Oracle

@TorontoIgroup what is that 1-855 number?  did you try other 1-888 number?

 

Any chance that is a US toll free number?  I guess if you call it yourself, it still works?  Can you post the number here and we can try?

 

RCO
Great Citizen / Super Citoyen

I suggest 

 

that if there is a way for you to run a test a friends phone

with call forwarding even if its another provider.

 

Also is it possible the 855 number needs itself to give permissions

for call forwards (think update setting on the 855 number) ???

 

Cheer

TorontoIgroup
Good Citizen / Bon Citoyen

It worked for successfully when I first set it up 4 years ago. But, for some reason, it no longer works, stopped working sometime in 2022. Only thing I can think of is that Public Mobile no longer allowed call forwarding to 1-800 or 1-855 or to any other toll free number? Would you know if that is the case? I searched the forums, but did not find an answer to that.

will13am
Oracle
Oracle

@TorontoIgroup , I don't think there's any workarounds if your cannot apply a number for call forwarding.  

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