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billing info

RGidda
Great Neighbour / Super Voisin

i have left public mobile, but require my last couple months billing pdf. How do i access this now?

4 REPLIES 4

slusagm
Mayor / Maire

PM can help, you just need to send them a ticket 

 Since you cannot properly login, you won't be able to open the preferred Chatbot ticket. So, you will need to message them here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

 

CS_Agent will reply to your community inbox, check here:

 

https://productioncommunity.publicmobile.ca/t5/notes/privatenote

 

 

Dunkman
Oracle
Oracle

@RGidda 

You will need to contact customer service agent via private messaging:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Usually will respond within a few hours. But weekend response times seem longer. 

umnikke8
Town Hero / Héro de la Ville

If you ported out, your account is automatically cancelled, so best bet would be to contact customer service. Otherwise you should be able to login and access the records.

Handy1
Mayor / Maire

@RGidda  You have to ask support if they can help just 

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

   After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

 

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

 

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