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Help with payement

Kenza2
Great Neighbour / Super Voisin

I had to block my credit card for some suspicious charges so I missed an automatic payement on my public mobile. I entered the new credit card info and cannot figure out how to make a payement to reactivate my number 

3 REPLIES 3

Kenza2
Great Neighbour / Super Voisin

Thank you for your reply, whats a PM charge?

BKNS27
Mayor / Maire

@Kenza2 

Remember NOT to dispute PM charges or you will be making payments with vouchers for 1 year.

@Kenza2 

you have to make the payment yourself

login My Account and use the button "Pay and Resume Services now" to make a payment

if the button is not there, use this link on a browser to make a manual payment: 
https://myaccount.publicmobile.ca/en/account/payment/funds/card
(When loading funds for renewal, remember to add E911 fess if you are in the following provinces: AB, NB, NF, NS, NWT, NU, PEI, QC, SK)

Just in case you have trouble adding the card or making the payment, , you can get a voucher from SDM/Rexall/Loblaws/Cantire and then load the voucher using *611 on your phone (or 1.855.4PUBLIC from another phone) to resume service first and then try updating the card again later
(you can also buy a voucher online with a fees from muskbird.com/ding.com/recharge.com)

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