account update to $24 for 4or5gb data plan?

[Lidia1934]

Would it be possible to update my account to the $24 / month plan for the 4gb or 5gb plan?

[Zantac]

Public Mobile likes to screw over current customers.

[HALIMACS]

Precedent @computergeek541 

What would allow them to give the option to some but not to all?   That's a very slippery slope ...

They just did it here:

Re: $29/m 20gb - Community (publicmobile.ca)

[computergeek541]

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@HALIMACS wrote:

Another user just got moved so I'd say there's definitely precedent @Lidia1934 

I'm gonna say they will do it for you ...

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When exceptions are made, they are on a case by case basis. There isn't any way to no for sure ahead of time that answer that an particular customer will receive.

[HALIMACS]

Another user just got moved so I'd say there's definitely precedent @Lidia1934 

I'm gonna say they will do it for you ... (edit:  IF you're moving to a higher value plan from the one you're currently on)

Adding:   here's the thread @Lidia1934 ,  

Re: $29/m 20gb - Community (publicmobile.ca)

[Lidia1934]

thank you for the suggestions.

[Phil_Adelphus · Accepted solution]

@Lidia1934  Since it is for new activations only then in theory no, but you can try asking customer service by sending a private message using this link

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

There are no guarantees though.

[Handy1]

@Lidia1934  Best to ask support if they can help do that for you . Some have been successful at getting the new activation only plans just by asking support 

send  a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437