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account suspended

MissAngel
Great Neighbour / Super Voisin

Been traveling and Forgot to pay my account and won't let me log in to pay and can't reach customer service via direct message. Don't want to lose my phone number. How to get my Phone number back. 

4 REPLIES 4

Rastin
Model Citizen / Citoyen Modèle

You didn't say how long your account being inactive? If you have missed more then 90 days then your account was closed and your number gone. 

 


@MissAngel wrote:

I have been trying but my messages wont go through 


What error you got?

can you use this link again and post us a screenshot if you got the error?

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

MissAngel
Great Neighbour / Super Voisin

I have been trying but my messages wont go through 

Handy1
Mayor / Maire

@MissAngel  Is the site trying to send you code ? If so do you see option says “didn’t get code “ tab it and you should be able to get code sent to email to log in . If you can get somone back home to go to shoppers drug mart and buy PM voucher . You can maybe ask support to load  it for you 

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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