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account log in issue

SsA10
Great Neighbour / Super Voisin

Hi I have an account when i tried log in i always have this Forbidden A1 error code? How can I get it fixed? 

2 REPLIES 2

SsA10
Great Neighbour / Super Voisin

Great!I just submitted a ticket! Thanks buddy~

hTideGnow
Mayor / Maire

hi @SsA10 

it could be just a browser cache problem.  Please try again using Incognito/private/secret mode on your browser to login My Account, or try using the PM app (logoff the app first and log back in)

if same, then submit a ticket with CS Agent  by direct message:  
          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage            

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