01-29-2025 02:52 PM
Hi I have an account when i tried log in i always have this Forbidden A1 error code? How can I get it fixed?
Solved! Go to Solution.
01-29-2025 03:01 PM
Great！I just submitted a ticket! Thanks buddy~
01-29-2025 02:54 PM
hi @SsA10
it could be just a browser cache problem. Please try again using Incognito/private/secret mode on your browser to login My Account, or try using the PM app (logoff the app first and log back in)
if same, then submit a ticket with CS Agent by direct message: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
