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ZTE Axon Can't send or receive MMS pics

drgonzo905
Great Neighbour / Super Voisin

Hey never got this to work and now it's bugging me.

 

Have a ZTE Axon, everything works like sending text and recieveing but I'm unable to send or recieve picture messages.

 

Heres a screen shot of my one and only APN

 

MMS 1of3.jpegMMS 2of3.jpeg

 

MMS 3of3.jpeg

4 REPLIES 4

Luddite
Oracle
Oracle

@drgonzo905 Try these ideas:

  • Make sure that you are not connected to wifi while attempting to send/receive MMS.  The data connection has to be on for MMS to work.  
  • Go back to the phone's APN settings and for "APN type" enter "default,mms,supl" and save.  Reboot the phone and test MMS.  
  • If you have multiple APNs listed, ONLY one, the PM one, should have the APN type "default".

>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.

Acekiller
Deputy Mayor / Adjoint au Maire

Is your data working?

Are you on wifi when you tried to send the sms? Some phones need to be on data and not wifi in order to send MMS.

Hi.

Here's something that might help

 

APN (Access Point Name) and Tethering APN Protocol Set-up Guide
 

APN Settings:

 

Name: Mobile Internet

 

APN: sp.mb.com

 

Proxy: Not set

 

Port: Not set

 

Username: Not set

 

Password: Not set

 

Server: Not set

 

MMSC: http://aliasredirect.net/proxy/mb/mmsc

 

MMS proxy: 74.49.0.18

 

MMS port: 80

 

MCC: 302

 

MNC: 220

 

Authentication type: Not set

 

APN type: default,mms,agps,supl,fota,hipri

 

APN protocol: IPv4

 

APN roaming protocol: IPv4

 

APN enable/disable: APN enabled

 

Bearer: Unspecified

 

MVNO type: GID

 

MVNO value: 4D4F

 
 
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makkahn28
  
Mayor / Maire
 
Re: APN (Access Point Name) and Tethering APN Protocol Set-up Guide

APN Tethering Settings:

 

Name: Tethered Mobile Internet

 

APN: isp.mb.com

 

Proxy: Not set

 

Port: Not set

 

Username: Not set

 

Password: Not set

 

Server: Not set

 

MMSC: Not set

 

MMS proxy: Not set

 

MMS port: Not set

 

MCC: 302

 

MNC: 220

 

Authentication type: Not set

 

APN type: dun

 

APN protocol: IPv4

 

APN roaming protocol: IPv4

 

APN enable/disable: APN enabled

 

Bearer: Unspecified

 

MVNO type: GID

 

MVNO value: 4D4F

CS_Agent
Customer Support Agent

Hi drgonzo905,

 

Thank you for reaching out to us.

 

According to your screenshot, it seems that you have put well the MMSC address to http://aliasredirect.net/proxy/mb/mmsc which should allow you to use the MMS service. Also, I'd suggest you to update your android software version to the most recent one and contact your phone manufacturer for more technical supports.

 

Have a nice day!

 

Cheers

 

Abdoulaye

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