2 weeks ago - last edited 2 weeks ago by computergeek541
@ Since I changed plans I have not received or been able to send emails. I just noticed today. I can’t receive emails so emailing me a response is useless.
2 weeks ago
2 weeks ago - last edited 2 weeks ago
hi @Karen61 it's an app setup problem or outlook permissions. Please check with MS forum
2 weeks ago
Thanks I get a message that imap-mail.outlook.com isn’t responding
2 weeks ago
hi @Karen61 email has nothing to do with PM service, as long as your data works
are you access the email via app? uninstall and reinstall the app
2 weeks ago
Thanks! Everything except email is working. I did shut down phone and restarted a couple times and didn’t work
2 weeks ago
hi @Karen61
does you data work at all? Make sure your data is enabled on the phone, try reboot phone and Reset all networks
2 weeks ago
@Karen61 wrote:@ Since I changed plans I have not received or been able to send emails. I just noticed today. I can’t receive emails so emailing me a response is useless.
E-mail isn't a service that is being provided by Public Mobile (which only provides an internet connection). Do other data services such as websites work?