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Wont let me Change Plan

RaviL
Great Neighbour / Super Voisin

Well i have seen a couple threads on this.

Basically i had a plan and it had ended back on the 21. 

On the 22nd i went to get a voucher but i was planning on switching from the

45$ plan to the 25$ plan because  I dont need the data and only the talk and text.

I entered the voucher and clicked change plan but it only credited my voucher for the old plan

and didnt switch over to the new one. 

I contacted mods the same day and itll be 48hrs in about one hour from contacting them with no reply. anyone have any thoughts on what to do?

 

1 REPLY 1

Anonymous
Not applicable

you need send a private message >> Click here 

 

In your message put it, please include.

- your Name 

- your account number ,if you have it 

- your phone number 

- your account, 4 digit PIN

- date of birth 

- Detailed explanation of specific your issue Change Plan

- them can help you a lot nice service Team

 

Waiting for Response, Community Moderators are available from:

Monday to Friday from 9am (EDT) to 9pm (EDT) Saturday and Sunday from 9am (EDT) to 7pm (EDT)
During business hours, we strive to answer all customer messages/inquiries as soon as possible. Usually, that is within an hour, but in peak periods, it could be as much as within 48 hours of receiving the message.
And be patient please
 
Good Luck
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