hi @Jay992
did you enter the code at the payment step. there should be a box for Friend Referral and Promos. You need to click on the Promo box and enter the code
but if you missed the step, PM agent will still help.
you can submit ticket by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
