cancel
Showing results for 
Search instead for 
Did you mean: 

Will my credit card charged after leaving Public Mobile

pniranjanan
Great Neighbour / Super Voisin

I moved to a different carrier 2 days ago (ported my number over). My online account is disabled as a result. How do I make sure that my credit will not be charged after leaving Public Mobile?

1 REPLY 1

hTideGnow
Mayor / Maire

hi @pniranjanan 

no, it won't.  PM won't charge you again

but to be safe, you can ask PM to remove your credit card from the system

submit a ticket with CS Agent using Chatbot here:       
            https://widget.telus.tiia.ai/publicmobile/publicmobile.html 
             Type the question "Submit ticket", Then click the following in order: "Contact Us" ,  "Other",  "Log In".  
             (If unable to receive 2FA SMS, click "Didn't Receive Code" or "Resend Code" and Select "Send Email")         
If any issue with ticket submission, you can submit  ticket by direct message:  
          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage            

  

Need Help? Let's chat.