01-13-2020 11:47 PM - edited 01-05-2022 09:01 AM
Hello,
On Dec 15 last month I signed up with PM for the $35 plan, because of the promo where they offer to give one month free.
I paid $35 for the first month and I also got the $35 from the promo, creditted in my available fund, to use for the 2nd month.
But since I really tried conserving my data the past month, I feel I would be fine with the $25 plan.
If I change over to the $25 plan for Jan 15 this month, will PM cancel the promo I received, and take away the $35, and not reissue even $25 anymore since the promotion is not available anymore?
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01-14-2020 12:03 AM
01-13-2020 11:49 PM
@s108060816 wrote:Hello,
On Dec 15 last month I signed up with PM for the $35 plan, because of the promo where they offer to give one month free.
I paid $35 for the first month and I also got the $35 from the promo, creditted in my available fund, to use for the 2nd month.
But since I really tried conserving my data the past month, I feel I would be fine with the $25 plan.
If I change over to the $25 plan for Jan 15 this month, will PM cancel the promo I received, and take away the $35, and not reissue even $25 anymore since the promotion is not available anymore?
The promo details does not say anything about the claw back the credit if you change your plan. Any fund in your account is your to keep and do what you like.
01-13-2020 11:49 PM - edited 01-13-2020 11:49 PM
@s108060816 Since you've already received the $35 plan credit for the free second 30 days of service of the $35 plan that you activated, the creidt is yours to keep no matter what plan you now switch to.
Be sure to have the self serve system automatically perform the change for you at the time of your next renewal.
01-13-2020 11:48 PM
You can change plans. The credit will still be available for next month payment.