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Charles_Lzc
Great Neighbour / Super Voisin

How do I change my community ID?

6 REPLIES 6

that's not waste of time, you forgot PM helped you to changed your community name.  So, we had successful stories 

 

Meow
Mayor / Maire

You cannot. As PM would have to have special program in place to go over ALL posting ever posted looking for your 'old' ID and change it to 'new' ID.

Chalupa_Batman
Mayor / Maire

@Charles_Lzc wrote:

How do I change my community ID?


Hello @Charles_Lzc 

I believe if you contact a CS Agent and ask to change your profile name, you'd be wasting your time and theirs as they will deny it. 

hi @hairbag1 how can we find you if you change your name 

and @Charles_Lzc still try to ask.  If the username exposes some personal info, like name or phone number, I think support would help 

hairbag1
Mayor / Maire

@Charles_Lzc 

I asked to do that several months ago and my request to change my ID was denied. They said they couldn't or wouldn't change it.

hTideGnow
Mayor / Maire

hi @Charles_Lzc only supports can help to change the user name 

,  please submit a ticket with CS Agent using this Chatbot link:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html  Type the question "Submit ticket", Then click the following in order: "Contact Us" ,  "Other",  "Log In".  
If any issue with ticket submission, you can  submit by direct message:  
      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Support will reply via Community inbox here within 2 to 4 hours:

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

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