11-26-2024 06:29 PM
11-26-2024 07:45 PM
that's not waste of time, you forgot PM helped you to changed your community name. So, we had successful stories
11-26-2024 07:43 PM
You cannot. As PM would have to have special program in place to go over ALL posting ever posted looking for your 'old' ID and change it to 'new' ID.
11-26-2024 07:30 PM
@Charles_Lzc wrote:How do I change my community ID?
Hello @Charles_Lzc
I believe if you contact a CS Agent and ask to change your profile name, you'd be wasting your time and theirs as they will deny it.
11-26-2024 06:44 PM
hi @hairbag1 how can we find you if you change your name
and @Charles_Lzc still try to ask. If the username exposes some personal info, like name or phone number, I think support would help
11-26-2024 06:39 PM
I asked to do that several months ago and my request to change my ID was denied. They said they couldn't or wouldn't change it.
11-26-2024 06:31 PM
hi @Charles_Lzc only supports can help to change the user name
, please submit a ticket with CS Agent using this Chatbot link: https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In".
If any issue with ticket submission, you can submit by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Support will reply via Community inbox here within 2 to 4 hours:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage