Why hasn't my referral code worked

[kilo]

When signing up for public mobile, I used a referral code from a friend in order receive rewards, however it has been been around two weeks and there is still no sign of the any rewards received. Any help would be much appreciated. 

[BKNS27]

@kilo 

You should have a $10 credit in your account which will apply to your next bill.

Also check your friend to see if they gotten a text “Cha-Ching- You just added a RAF Reward”.

[softech · Accepted solution]

@kilo   check your My Account to see if you see $10 showing as Available fund there, if so, you got it

If not, just open a ticket with PM support for them to add it back for you

Please open ticket with PM support using Chatbot:

1. Please open ticket via Chatbot (need access to My Account): At https://publicmobile.ca/chatbot.

Start by typing "Submit a ticket", then click "Contact Us", Then click "Other", then click "Click here to submit a ticket ↗" 

2. If you have trouble with Chatbot or you don't have access to My Account: Private message CS Agent at: 

    https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened.  CS Agent will reply to you there