Why Can't I top up my phone with the voucher i bought, I keep having this message below when i type in the voucher number. since last Saturday. need your help
Sorry, we’re not able to process this request at this time. Please try again later.
You can try downloading the voucher by dialing 611 or 1-855-4PUBLIC or try both.
If it still doesn't download then you will need a CS_Agent to help you by typing in Submit a Ticket on the Chat bubble. Staff hours are 9:00am to 10:00pm EST.
