2 weeks ago - last edited 2 weeks ago by computergeek541
Please help to fix it
Solved! Go to Solution.
2 weeks ago
you mean you put the wrong IMEI? it is safer to use account number of the old service provider
you can ask PM to update it. Call the portomg assistance team. I can't post the number here but I will message it to your inbox in the community
Hello @Musae
Please create a ticket to have this corrected. A CS Agent will get back to you within a few hours.
To submit a ticket with CS Agent using this Chatbot link
https://widget.telus.tiia.ai/publicmobile/publicmobile.html
Type Customer Service and follow the prompts. If you are having any issues, here is a direct link by sending a private message
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
