09-05-2020 03:37 PM - edited 01-05-2022 03:47 PM
Hello,
I just signed up with public mobile from freedom mobile and i would like to know the offer which store gave it to me that my second month is free. I am not able to see anywhere in my account. Can you guys please let me know where can i see this one?
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09-05-2020 04:36 PM - edited 09-05-2020 04:36 PM
Hi @pk2 ,
Are you referring to this offer below? Do you meet all the critera?
It does state within "30 business days" you will see a credit in your self serve account, but I would say you will see it before your 30 day renewal.
AUGUST 28, 2020:
FLASH SALE: Get your second month FREE when you activate online
Hey Community,
Effective immediately until August 31, 2020, 11:59PM ET, we are offering your second month free when you activate on any plan online! This will be applied as an account credit and the offer is available to new customers only.
How to Get this Offer:
How to Activate:
To learn more about Public Mobile, click here.
- The Public Mobile Community Team
09-05-2020 03:52 PM
@pk2 No need to contact mods now. If you did everything right, you will get a credit for your 2nd month of service within 30 days of joining PM.
09-05-2020 03:42 PM - edited 09-05-2020 03:43 PM
You get a credit within 30 business days.
Eligible customers will be provided the account credit within 30 business days.
It should be automatically credited as long as you meet the eligibility criteria.
09-05-2020 03:42 PM
So, no need to contact anyone right?
09-05-2020 03:41 PM - edited 09-05-2020 03:45 PM
@pk2 you should see it in your account within 30 days
contact customer support mods if it's getting close to your renewal date and you still haven't received the credit. I also activated 2 accounts on that promo.