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What's my number and when will it get activated

faraz1
Great Neighbour / Super Voisin
 
10 REPLIES 10

HI @faraz1   so, it actually giving you an error after you entered the code? ask your friend to copy the code and send it to you via email so, you can paste it (not type it on)

And you have not pay for the activation yet because of the code?

 

@Handy1  if it is a valid code, please remove your screenshot

@faraz1 please note the $10 will be credit to you AFTER the activation, ie, you have to pay full amount now. 

@faraz1  It looks like it won’t except referral code but look by payment 

 

 

@faraz1  for the referral code, make sure you got it right, like 0 or O, 

But you can skip referral code step for now.  You can first activate and then open ticket with support to apply the code after

faraz1
Great Neighbour / Super Voisin

Now it's not accepting referral code

@faraz1   but you said you already made a payment via activating using the browser?

at this point , you need to download the app to complete the activation.

Please download the app and let us know if it works, or tell us the error message if there is one

faraz1
Great Neighbour / Super Voisin

Thanks soft tech. No I didn't do it in the app. The app s not accepting payment info

@faraz1   while you can start the activation outside the app, you have to use the app to complete the activation.  After you make the payment, you will have to go to the app to pick a phone number or arrange porting.  Have you done that yet?

 

faraz1
Great Neighbour / Super Voisin

Thanks Handy. I did that outside the app and made the payment. Don't want ro pay again

Handy1
Mayor / Maire

@faraz1  You have to activate it yourself on the PM  app 

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