What if my phone breaks and I have an E-SIM...

[RichardDupuis]

Say I lose my phone or if it breaks, loging into my account requires a verification code through TXT. How can I log into my account is I can't get the verification code to buy a new E-SIM. Thanks.

[RichardDupuis]

You can buy an sim card I just keep it until you need it. Once your phone dies you can log into your PM account and register that SIM to your current phone number. You probably can't register in esim and a SIM card at the same time.

[RichardDupuis]

When you log in, when it comes to the page that you have to enter the code, you tsp "didn't get code?" It will give you the option to call you with the code or email you with the code.

[pm101]

Just as followup I have the eSim phone and wonder can I have a physical SIM attached to the same phone # so if I lose the phone temporarily I can use the SIM in a backup phone, ie., can I have concurrent eSIM and SIM on the same phone line that could be very useful?

[pm101]

I have been wondering and worrying about this very thing.....if I lose my eSim phone or it crashes how will I be able to get into my account when the code is sent to the lost or destroyed phone!  It would be good if we had the option of having the code sent to email firstly which can be accessed from any other device.

[RichardDupuis]

I didn't know that was an option. Thank you

[RichardDupuis]

Because I was impatient and wanted to start my subscription right away. I should have gotten the Sim Card

[Sansan]

@RichardDupuis   option for email.  Matter of opinion and preference but why not consider a physical SIM instead? If you get a new phone can take it out and put in new phone. Plus they last for years. Each esim is $5. A physical SIM is $10 which is good for years...

 

[HALIMACS · Accepted solution]

@RichardDupuis 

Simply click "didn't get the code?" and you'll get the option to receive it via e-mail.