05-24-2023 05:54 PM
Im looking through public mobiles' new online website and under "all plans" the lowest one now is $40. Are the $10, 15, 25, 35 dollar plans not offered anymore? What does this mean for people who already have those plans?
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06-15-2023 09:15 PM
@sman123 You will keep those rewards there tied to your account not your plan . So you can change plans if you like without fear of losing them or being switched to the new point system . You have to explicitly request to change to points . And please don’t there’s no going back it’s a one way street
06-15-2023 09:09 PM
I'm still grandfathered in on the $13 plan. I also get a $4 loyalty credit, a $2 subscription credit, and a $1 refer-a friend credit. So my monthly cost is $6+tax. Do they still offer those credits or am I grandfathered in on those as well?
05-30-2023 07:18 PM
HI @saber3s the $10 plan (now $13) was long gone, unable to activate
but the $15 and $25 plans are still there for activation. And with the Public Points or old rewards, those plans are still cheaper than PM's main competitors
05-30-2023 07:15 PM
All cheap plans are being phased out of PM, this has been happening for some time now (such as the old $10 and less plans), so either be prepared to pay more, go try another provider.
05-24-2023 10:04 PM
@eyye sure 🙂
05-24-2023 10:03 PM
Are you sure? But I still not received the new card. So sad
05-24-2023 09:59 PM
@eyye no worry, the $15 and $25 3G plan still available. They will be there when you activate
Once you have the sim card, download the app, setup an account first and then follow the instructions to activate new account
05-24-2023 09:56 PM
I have the same question while still waiting the new SIM card. can I still active with the $15 plan?
05-24-2023 05:59 PM
@CheezyPenguins1 $10 plan been gone for quite some time but the $15 and $25 are still there .. check your my account to change plan
Scroll to bottom of page
05-24-2023 05:58 PM
Generally plans are grandfathered here. As long as you were on the old version or have a screen shot that proves that you scheduled a plan change at next renewal to a plan that is no long in the current line-up, the according plan is generally honoured until you change it yourself.
As a side note: While no longer on the main website, the $15 and $25 3G speed plans are still available at sign-up and in your "My Account"
05-24-2023 05:57 PM
HI @CheezyPenguins1 the "cheap" plans are still there. PM just didn't post it on the main plan page. But $15 and $25 plans are both available for plan change and activation
05-24-2023 05:55 PM
$10 plan is long gone 🙂
Yes, $15 and $25 plans are still there. You will see them when you activate or when you make a plan change