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What exactly is a 3rd tier Telus carrier?

Typhon
Great Citizen / Super Citoyen

What exactly is a 3rd tier Telus carrier?

14 REPLIES 14

Community_QA_
Model Citizen / Citoyen Modèle

@dust2dust wrote:

@Grinch- I've never argued the value and service here. No complaints. I have substantial complaints about the systems and restrictive business polices and straight greed against their customers. ie. volte, vowifi, expiring data add-ons, a pointless price hike.

This mandated requirement is the relevant one for prepaid. Telus has something like that. Public, not.

 


haha, you know Mobile businesses in Canada are not state-owned like China or North Korea right?

 

 

Grinch
Model Citizen / Citoyen Modèle

@dust2dust wrote:

@Grinch- I've never argued the value and service here. No complaints. I have substantial complaints about:

the systems I agree

restrictive business polices Not sure what you mean 

straight greed against their customers. ie. volte, vowifi, expiring data add-ons, a pointless price hike. Not sure what you mean 

I have other comments.....but there is no point. 

I have a friend on the $100 plan. He says he uses about 4 minute and 4 texts a year on his iPhone 4s. A true emergency phone only. His wife is deaf. They do have another plan on a newer phone that they use when travelling and going out. 

The $15 plan would be bang on if the mandate said prepaid. 

I agree what that you find that Telus did have a match for ONE of the mandated plans. 

dust2dust_0-1690918103546.png

 


Here is the Telus plan

 

 

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Grinch
Model Citizen / Citoyen Modèle

@dust2dust wrote:

@Grinch- Telus prepaid has a $15 plan.
https://www.telus.com/en/mobility/prepaid/plans


Good point @dust2dust 

BUT. 

Here is what I see as the Mandate. 

Screen Shot 2023-08-01 at 11.58.19 AM.png

Not sure if Telus met the mandate in the Koodo or PM plans. But the PM $15 plan is a match other than the wording "Post Paid Occasional Use Plans" 

Here is the Telus plan. NO Data included. AND if you use DATA on the Telus plan...it is VERY expensive. 

So the Telus $15 plan does NOT meet the mandate. 

And look at what the charges are per minute once used up your 100....15¢ a minute and if LD 75¢ a minute. 

And there ARE extra fees with Telus Prepaid.  Thus you always have to keep a balance with them. So their auto pay takes from balance first so you always have to do a manual top up to handle the extras (or no service). Been there done that!!! 

So PM looks REALLY good now...don't they? No Extras, A bit of Data, LD and Canada Wide add ons that don't expire. And calls are about 1¢ a minute. 

 

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softech
Oracle
Oracle

@Typhon wrote:

Many times I've seen it mention that PM is a  3rd tier Telus carrier. What exactly does that mean? Phone reception, texting, messaging, voice call are no worse than any other provider. As far as service -- 99.99% of users don't  ever experience any problems and if they do, with some providers they can chat or have voice help and with PM they have the choice of asking help from this forum or if that fails contacting CS agents. So again what is the reason for labeling PM. as a 3rd tier cell provider?


@ Typhon

The 3rd tier providers only providing VERY minimum mobile services and feature. As you see, there is no Wifi Calling, on Visual Call display and no Smart Watch support, no Tab plans for phones.  They also do not provide products, like no home internet or so

The 2rd tier providers are pretty much like Tier 1, except they have lower price plans.  They have some never or home internet service but no TV services.

 

Grinch
Model Citizen / Citoyen Modèle

Yes. Government mandated a $15 plan with certain requirements. Telus did not offer...but I think Koodo did and PM did for sure. 

Typhon
Great Citizen / Super Citoyen

@will13am wrote:

It is a mixture of brand offerings and public perception.  Otherwise, talk is talk, text is text, data is data.  


Just like Loblaws owned stores all selling the same branded products giving the perception of competition.

 

BKNS27
Mayor / Maire

@Typhon 

1st tier Telus and 2nd tier Koodo offer live support over the phone or online.

3rd tier Public is no frills and doesn’t offer some of the features the upper tiers offer but a a higher priced plans.

will13am
Oracle
Oracle

It is a mixture of brand offerings and public perception.  Otherwise, talk is talk, text is text, data is data.  

dust2dust
Mayor / Maire

Telus - Koodo - Public

Bell - Virgin - Lucky

Rogers - Fido - Chatr

They've all gobbled up the small players that were created with the intention of spreading some competition around. Uh huh. They just get bought up. Money talks. Oh, you want to buy my little start up and you are offering that much? Here're the keys.

hairbag1
Mayor / Maire

@Typhon 

the Public Mobile motto might help to explain....

hairbag1_0-1651683439434.png


@Grinch wrote:

Part of it is because of government legislation. 


Are you speaking of the need for lower priced plans? That doesn't necessarily mean that the Telus, Bell, or Rogers need more than one wireless brand.

Grinch
Model Citizen / Citoyen Modèle

Part of it is because of government legislation. 

Handy1
Mayor / Maire

@Typhon  Means Telus tier 1 Koodo tier 2 Pm tier 3 

telus and koodo have live support PM support is all online . So you get low cost plans . Less for less .

Adding in my personal opinion . I feel like PM is tier 2 and Koodo tier 3 . Pm has app and 5G services . Koodo has live support and wifi calling . I still choose PM 

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