What are the * codes now in 2025 ? Need how to change the time/rings before calls go to voicemail.

[ConniKostuik]

There's some ancient info about this that doesn't work.  HELP ! 

[slusagm]

@morris403 try asking PM to check.  it might have something to do with whether you are using VoLTE or 3G for voice, or they might need to refresh your account 

 Simply open ticket with PM using the Orange Chatbot icon on the lower right. (For 2FA  code when login, use email to receive code instead of SMS if you cannot receive the text on the phone.)    When open Chatbot ticket, Type the question Submit ticket and select Contact Us to get to ticket open screen       
Or you can also message PM using this link:
    https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

PM will reply to your community inbox,  between 9AM-10PM EST (Mon-Sun), check here:
      https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage 

[morris403]

Shameful functionality that doesn't really work and especially embarrassed that this is called "self service pubilic mobile".  .... at the very least you'd think the app on iphone would have a simple script coded into it so a user could change it by simply typing in the number of seconds to wait.  I think I should go back to my previous cell phone company.

[ConniKostuik]

Yes.  Thanks for the example.  It was clear (the previous explainer had "+" symbols in the script, confusing the issue.) 

ps.  I've an iPhone.

[hTideGnow]

hi @ConniKostuik the sequence didn't change and it work s

but what phone do you have? some phone that is not capable of VoLTE on PM network might no longer able to make this change 

[Techfish]

If everything you previously tried didn't work, you may need to contact a support agent by ticket or message (CS_Agent)

It also may vary by device. Which model do you have?

[softech · Accepted solution]

@ConniKostuik 

Dial this sequence: *61 *16475804001*11 *[then enter number of seconds to wait] # [SEND or CALL].

For the number of seconds to wait - choose from the following options:

For one ring, enter 5.
For two rings, enter 10.
For three rings, enter 15.
For four rings, enter 20.
For five rings, enter 25.
For six rings, enter 30 (This is the maximum number of rings/seconds).

SAMPLE: *61*16475804001*11*20#[SEND or CALL] - sets your phone to ring four times (20 seconds) before going to your voicemail. Best to check mailbox.
( also technically, dialing *61*16475804001*11*20# can be shortened to *61*16475804001**20# since voice service is assumed)