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We activated a 40$ voucher, but it shows us the time frame from the previous month?!?

Hannah6
Great Neighbour / Super Voisin

Hey we activated a 40$ voucher today and it shows us the credit in our account. But the account also shows us, that the time frame is/was for the previous month?!? We bought the voucher today 07/19 and it shows us that expired on 07/16.. why, how? Anyone having the same issue?

2 REPLIES 2

dust2dust
Mayor / Maire

What expired? Is your account now suspended? Was your account suspended before? Are the services working?

Adding - Do you mean this day changed?

dust2dust_0-1658292665653.png

 

amontane
Great Neighbour / Super Voisin

Hi 

yes I am having the same problem, I activated a 25 dollars voucher 

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