I had a tough time getting my subscription activated. I now have an activated eSIM card, but I have not received the text from my previous Internet provider asking if it is OK to transfer my number. I have been waiting for two days for this supposed text to come from Bell Canada. How long should I wait? Can I initiate this transfer myself
Bingo. I must’ve been asking the chatbot the wrong questions, you are the only being who clearly identified that the user has to initiate the transfer request. I’d assumed it was part of my subscription setup. Thank you for your help Phil.
You hit the nail on the head, Phil thank you. I tried contacting both providers. All I had to do was pick transfer my phone from Account tab to initiate the provider transfer request myself. Oddly enough that is not anywhere in the documentation
It shouldn’t have taken a couple of days. The text from Bell should have arrived within a few minutes if you still had add be your Bell SIM in your phone. Or don’t delete the Bell eSIM.
@ElizabethRIII Did you keep your Bell Canada account active so that you could receive the text? Normally you would initiate the transfer yourself from the PM app or website while your Bell account is still active.
