Want to change credit card on auto payment method

[naveens]

Hello,

Trying to register new credit card details (credit card registered now is getting expired) it is not allowing me to do.

Please advise how to register new credit card details.

Thank You,

[esjliv]

@naveens 

Too many failed attempts may temporarily lock you card. So wait 1+ hour before you try again.

When you do try again, clear your browser's cache/cookies or open a tab in incognito mode.

Then go to the PAYMENT tab and see the bottom, left corner here to update or replace your card:

If issues persist, submit a ticket to CSA for assistance.

To contact the Public Mobile Customer Support Agent (CSA)_Team, there are two methods to reach them found here:

https://www.publicmobile.ca/en/on/get-help/articles/contact-an-agent

[softech]

@naveens   Did you use the Replace my credit card option?

Was there any error message you got?  If you are not rush, wait an hour or two before trying again.  No need to delete, just use the Replace credit card option and re-enter all the information