Using my balance to buy a SIM card

[rasali22]

Hi there,

I accidentally added money onto my account recently after forgetting that I'm on autopay, but had to buy a new SIM card anyway, so I was wondering, would it be possible to use the funds on my balance to purchase a nano sim card? If not, is it possible to get the money back so I'm not charged twice for the same amount?

Thank you!

[Rockdaddy22]

We'd need more details

[mimmo]

Taxes? They are o top of what you see in your balance.

[rasali22]

I checked my credit card statement, and it looks like PM charged my credit card at least $17 over what's in my account cash. I thought it was a currency conversion to USD but it's way too less to be it, any thoughts on what happened? Is there a way to talk to a rep to try getting that money back if it's a mischarge?

[Rockdaddy22 · Accepted solution]

It'll use your cash first don't worry. I always have over $200 in my account and autopay never touches my credit card.

[Gee]

If you look at your Account Page, it should say that your credit card is dynamically charged.

Meaning that it will charge total minus credits and the amount varies every month.

[NDesai]

Actually $14+tax. 

[mimmo]

account balance is taken out before credit card is charged.

so if plan costs 120$

rewards is $6

current balance is $100

so on renewal date 

rewards become $0

balance becomes $106

then outstanding becomes: $120 -$106 =$14

so creditcard is only chaged $14

[rasali22]

A little over that.

I would, but then if the autopay triggers then I may be stuck with the excess balance floating there. If I turn that off, then I risk losing my auto-pay discount for the months I paid for.

Thanks for the response though.

[mimmo]

no it is not possible to use the balance to buy a sim.

how much did you put onthe account? 120?  doubt you will be able to get a refund, can't you just keep it on the account balance for your next payment date?