Using Public Mobile to dump/cancel an Account from another Provider.

[WoozyPolarBear]

Long story short, I activated a line with Bell Mobility just to get a device. I paid upfront for the device in full, so I don't have financing with Bell. My intention was to sign up with Bell on a $10 bare bones plan, and then cancel it as soon as I got the device. I received the device today, but when I called Bell, they gave me some story about not being able to cancel the plan until at least 1 billing cycle into the account. I really just want to cancel this number with Bell, so I got the idea that maybe I should just port the number over to Public Mobile, which would trigger an automatic cancel on the Bell Account. My main question is, can I port the number over to Public Mobile without having to load any funds onto a new Public Mobile Account? I realize I would be burning up a SIM card, but I don't really mind doing that. I would just want to transfer the Bell line over to Public Mobile, not load it with any funds or give it a new plan, and just let the number expire after the 90 days. I already have numerous lines with Public Mobile, but don't need another one, and I don't feel like changing the numbers on my current lines either.

[darlicious]

@WoozyPolarBear 

You can't port a number into an account without an active plan. And you can't activate or open an account without a plan. Your only other option would be to port the number into an active account with a temporary or throwaway number. Or as suggested just cancel the postpaid plan.

Now, under the rules of the Wireless Code, you can cancel your contract and return your phone if you're not happy with it. And you can do this at no cost, within 15 days of your purchase, if you haven't used more than half of the monthly data specified in your plan.

Lol....I tried to get the specifics but on three different devices and three different browsers I cannot load the WCC site.....weird. Maybe there is a lot of pissed off $10 plan customers reading about their rights under the legislation?!!

To contact customer support click below:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

To pre-verify your account, provide your full name, address, your email, phone # and 4-digit account PIN#.

[WoozyPolarBear]

Thank you. I probably will just activate a $15 plan with PM, as I would rather just pay that fee than deal with Bell for a long phone call. Time is money to me too. As for the SIM card, I have about 40-50 PM SIMs already (I give free SIM cards out to recruit referrals). I could probably even just sell the SIM card with 1 month of service for 5-10 bucks or something if I wanted to.

[softech]

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@WoozyPolarBear wrote:

I'll give Bell a call and be a bit more assertive. I was wondering about porting to PM with no need to add funds partly just to avoid jumping through hoops and spending the better part of 1 hour arguing with Bell.

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@WoozyPolarBear   you need to pay for the first month for sure.  So, $15 is the minimum charge, plus the cost of the new SIM.  But you can go to a store and they likely will offer you the sim card for free.

[WoozyPolarBear]

I'll give Bell a call and be a bit more assertive. I was wondering about porting to PM with no need to add funds partly just to avoid jumping through hoops and spending the better part of 1 hour arguing with Bell.

[darlicious]

@WoozyPolarBear 

If you have a postpaid plan you have 15 days to change your mind without penalty. Review the WCC regulations for the exact procedure to cancel your plan. You already bought the phone it's yours to keep or return separate from the postpaid plan.

If you still run into an issue private message me as I may be able to help you with your original idea.

To contact customer support click below:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

To pre-verify your account, provide your full name, address, your email, phone # and 4-digit account PIN#

[cellphoneuser1]

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@WoozyPolarBear wrote:

I've had the phone for only today. I signed up for a $10 bare bones plan, which is postpaid.  Phone price was charged in full at purchase. I fully intend to pay my Bell bill in full, after I port out. I already paid the first month's $10 plan fee.

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You'll be paying almost nothing because you only have to pay for 1 day of service. Don't take no for an answer.

[cellphoneuser1]

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@WoozyPolarBear wrote:

Long story short, I activated a line with Bell Mobility just to get a device. I paid upfront for the device in full, so I don't have financing with Bell. My intention was to sign up with Bell on a $10 bare bones plan, and then cancel it as soon as I got the device. I received the device today, but when I called Bell, they gave me some story about not being able to cancel the plan until at least 1 billing cycle into the account. I really just want to cancel this number with Bell, so I got the idea that maybe I should just port the number over to Public Mobile, which would trigger an automatic cancel on the Bell Account. My main question is, can I port the number over to Public Mobile without having to load any funds onto a new Public Mobile Account? I realize I would be burning up a SIM card, but I don't really mind doing that. I would just want to transfer the Bell line over to Public Mobile, not load it with any funds or give it a new plan, and just let the number expire after the 90 days. I already have numerous lines with Public Mobile, but don't need another one, and I don't feel like changing the numbers on my current lines either.

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That's not right. Call them back and tell that that you are giving notice of immediate cancellation. Don't hang up until the account is closed. They can't ask for 30 days notice. That's not allowed any more.  They also need to issue credits and refunds for the unused days in the month for the postpaid plan.

[WoozyPolarBear]

I've had the phone for only today. I signed up for a $10 bare bones plan, which is postpaid.  Phone price was charged in full at purchase. I fully intend to pay my Bell bill in full, after I port out. I already paid the first month's $10 plan fee.

[darlicious]

@WoozyPolarBear 

You bought the phone outright with no financing or contract. The only condition of the sale was they would only sell you the phone if you were a bell customer. Did you activate a prepaid or postpaid account? How much is the plan? Other than the full cost of the phone+ tax have you paid any other funds to Bell? How many days have you had your new phone and plan?

To contact customer support click below:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

To pre-verify your account, provide your full name, address, your email, phone # and 4-digit account PIN#

[WoozyPolarBear]

Bell blacklisting a device or charging a penalty contravenes the CRTC wireless code. If they try anything funny, I will file a CCTS complaint or even take them to court.

FWIW, my bell "contract" says it expires April 18, 2022. One month from today. It says service will continue month to month after that.

[softech · Accepted solution]

@WoozyPolarBear   you have to activate with a plan for one 30 days cycle here.  So, you have to pick something.  Maybe a $15 plan.  You can then let it expires in 30 days.. and your PM account will be closed  90 days after 

BUT... you have to be very careful with Bell, although you have pay the phone in full, make sure the terms allow it.  If not, they can either blacklist the phone or they can still charge you penalty for the plan you have with them now.  Check before you do it.  As when PM ports it, it won't check your current Bell plan contract, they will just get the number and your Bell account will be closed.   If you broke the contract, Bell might all the right to charge you penalty and/or blacklist the phone... so, make sure you check