Updating my account

[Jenn-k36]

I’ve tried numerous times but my payment change is repeatedly rejected.  I’m pretty frustrated with this 

[Handy1]

@Jenn-k36  You might want to try the app instead . If still no luck you can always get support to help update the credit card info also 

send a  private message   To CS_Agents click          

VVVVV      Link below    VVVVV

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

[Andy85]

@Jenn-k36 I would suggest trying to clear your cache and/or access your account from an incognito web browser. That may help!

If you've tried too many times to change your credit card information, it may be frozen for security reasons though. Try again in a couple of hours.

[HALIMACS]

@Jenn-k36 

first of all, try clearing your system cache and cookies, then use an incognito or private tab, and try updating the card on a desktop or laptop device using the website.