Updated my phone and SIM is now locked. What is my SIM code?

[john25]

I have no idea what my SIM code is.  Could someone help me with this?  Thanks

[JL9]

This is usually a carrier lock issue that can easily be resolved by contacting the original carrier to get the code from them, if it is a sim card lock, follow the steps in the first post above

[softech]

@john25   did you upgrade your phone or updated your phone with a new OS update?

Was this phone ever used on PM network before?

Or you use SIM PIN before and need to enter the PIN every time you reboot the phone?

[iliketotalk]

Hi are you saying you have a new used  phone if so it could be locked to a previous carrier, they would need to unlock it please tell us what is your exact message?

[dust2dust]

Did a message pop up on the new phone? What is the wording used? What brand of phone?

[RossN]

@john25 

if it is the SIM card puk you are looking for ,  you can open ticket with this direct link :

https://urlshortner.tiia.ai/Oyn1L6