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Update email

Mikee2
Great Neighbour / Super Voisin
 
4 REPLIES 4

hTideGnow
Mayor / Maire

HI @Mikee2 

try to login with the same email address , if you can , then go to Profile, Manage EverSafe id and you canupdate the email address there

if not, then support agent will help. please submit a ticket with CS Agent using this Chatbot link:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html  Type the question "Submit ticket", Then click the following in order: "Contact Us" ,  "Other",  "Log In".  
If any issue with ticket submission, you can  submit by direct message:  
      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437   

Dunkman
Oracle
Oracle

@Mikee2 

Are you able to login into your self service account? 

If you are able, go to your profile and edit the email via Eversafe tab.

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Handy1
Mayor / Maire

@Mikee2  You can update the email in your account . Profile page tap the manage ever safe at the top of page . And put the new email you want in 

Mikee2
Great Neighbour / Super Voisin
 
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