08-24-2023 03:36 PM
All the instructions you provide are not appearing. I am very frustrated. I would like for an agent to email me. If I can’t arrange payment, my phone deal will be cut off. NOTHING has worked. I have spent 3 hours trying to resolve this. Please, pleasehelp me! I need to update my credit card info. Audrey50
08-24-2023 03:56 PM
I am glad that the direct link worked, that usually solves the problem! 😃
08-24-2023 03:55 PM
Thanks so much! My info is now updated.
08-24-2023 03:39 PM - edited 08-24-2023 03:40 PM
You'll be able to 'Manage' and update your Payment Method within the 'Manage Subscription' Section.
'Manage Subscription - Enable/Disable Auto-Pay'
https://myaccount.publicmobile.ca/en/account/my-payment/manage-subscription
08-24-2023 03:39 PM
Update credit card info
In your my account go payment tab >manage subscription >manage payment method or use this link
https://myaccount.publicmobile.ca/en/account/my-payment/manage-subscription
But if you want support to help you need to engage them
private message To CS_Agents click
VVVVV Link below VVVVV
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437