07-17-2024 11:07 PM - last edited on 07-17-2024 11:46 PM by computergeek541
I am not able to get a world wide Esim card, how do I know if Public Mobile has locked my phone, or it is due to my phone model?
07-18-2024 08:12 AM - edited 07-18-2024 08:13 AM
@arar3366 There are quite a number of posts on various forums that the S21 FE does not support esim. The airalo site also says it does not
https://www.airalo.com/help/about-airalo/NFHQSUXFCZOM/what-devices-support-esim/D2N6OZSVVM9W
No FE models before the S23 support esim according to the above.
07-17-2024 11:33 PM
When you go to settings, Connections, do see SIM manager? Does it allow you to download the sim manager?
07-17-2024 11:27 PM
Thank you, good to know that PM does not lock phone. I just want to found out the reason that I can not get a worldwide Esim card, was it because my phone is locked, or just my phone is not compatible.
07-17-2024 11:25 PM
Galaxy S21 FE 5g
07-17-2024 11:23 PM
@arar3366 public mobile does not lock phones.
What type of phone do you have?
07-17-2024 11:23 PM
PM doesn't lock phones. At most they may close your account but your phone belongs to you not PM. What error are you getting?