cancel
Showing results for 
Search instead for 
Did you mean: 

Unlock phone by Public Moblie

arar3366
Great Neighbour / Super Voisin

I am not able to get a world wide Esim card, how do I know if Public Mobile has locked my phone, or it is due to my phone model?

6 REPLIES 6

Phil_Adelphus
Mayor / Maire

@arar3366  There are quite a number of posts on various forums that the S21 FE does not support esim.  The airalo site also says it does not

https://www.airalo.com/help/about-airalo/NFHQSUXFCZOM/what-devices-support-esim/D2N6OZSVVM9W 

No FE models before the S23 support esim according to the above.

 

When you go to settings, Connections, do see SIM manager? Does it allow you to download the sim manager?

arar3366
Great Neighbour / Super Voisin

Thank you, good to know that PM does not lock phone.  I just want to found out the reason that I can not get a worldwide Esim card, was it because my phone is locked, or just my phone is not compatible.   

arar3366
Great Neighbour / Super Voisin

Galaxy S21 FE 5g

Sansan
Mayor / Maire

@arar3366  public mobile does not lock phones.

What type of phone do you have? 

Rastin
Model Citizen / Citoyen Modèle

PM doesn't lock phones. At most they may close your account but your phone belongs to you not PM. What error are you getting?

Need Help? Let's chat.