08-07-2022 01:20 PM - last edited on 08-07-2022 01:41 PM by CS_Agent
Hi, can someone please unlock my iPhone.
it’s iPhone 7 and the IMEI is xxxxxxxxxx
ty kindly
Solved! Go to Solution.
08-07-2022 02:18 PM - edited 08-07-2022 02:23 PM
If it was sold by Telus...Telus or PM will unlock it. I used to, very successfully, unlock Telus sold iPhones over Telus chat and over most other mobile companies chat option. Usually you must ask the selling company to unlock your iPhone and there are websites that will tell you who the selling carrier was. iPhones purchased at an Apple store were sold unlocked and they will NOT unlock phones. It is to an iPhone owners best interest to have an unlocked phone to allow ease of change of mobile plans or to temporarily use a foreign SIM plan while working or vacationing in another country. A PM CSA gave me the unlock code for my ZTE box. Some people think the IMEI number is to be protected.....and maybe so....if some one can clone your IMEI number....which could happen, but us very very unlikely.
But I do admit that I “planned” to purchase a used phone and did unlock it, successfully, just to make sure it would fit my needs. Then I would verify the IMEI at pick up.
08-07-2022 02:00 PM
Whether it's telus or pm you supply the customer support agent with your IMEI # and they send a request to Apple who will unlock the phone from their end.
08-07-2022 01:55 PM
Yeah, as @hairbag1 said above your phone should work on PM.
But anyways, Telus chat is probably faster for unlocking. Won't hurt to try there while waiting for CSA reply here 👍
08-07-2022 01:45 PM
No need to unlock it if it's a Telus phone...they work on PM network as well.
08-07-2022 01:44 PM
Public mobile said they can unlock it, it from Telus, they said call *611 if phone is before 2015 or message community board if after 2015 to have someone unlock it
08-07-2022 01:42 PM - edited 08-07-2022 01:44 PM
@PaulR wrote:Hi, can someone please unlock my iPhone.
it’s iPhone 7 and the IMEI is xxxxxxxx
ty kindly
Where did you get this phone ? Find out what network it's locked to then see if they'll unlock.
Alternative is to call applecare and see if they can help.
added...
08-07-2022 01:41 PM
Figured it, ty
08-07-2022 01:39 PM
How? I don’t see any edit options
08-07-2022 01:30 PM
PLEASE remove IMEI from public forum !!!
Nobody here can unlock your phone. You have to contact provider you had service before and ask them to provide unlock code.
08-07-2022 01:29 PM
Please edit your post to remove your IMEI, this is a public forum. Not critical info, but best not to reveal it regardless.
To unlock your phone you have to contact the original carrier, use their online chat.
08-07-2022 01:28 PM
Contact a CSA. HERE.