05-12-2023 10:11 AM
I signed up with Public Mobile about 15 months ago on the $15 plan. I remember this plan had 100 Canada-wide minutes and unlimited incoming minutes. When I look at my usage now, my incoming minutes are counting against my total 100 minutes. Do I remember this wrong and this plan didn't have unlimited incoming minutes, or did the plan change and I lost this feature? Any help would be great. Thanks!
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05-12-2023 10:29 AM
05-12-2023 10:16 AM
@gpoulopoulos incoming calls are unlimited, however, it will be recorded on the Usage history as well
can you do an experiment to confirm if incoming call was counted towards the 100 mins? Login to My Account using Incognito mode. At the overview page, check how many minutes used
then make one minute call to yourself
go back to My Account using Incognito modet to confirm the minutes again