02-02-2024 10:15 PM
My service is not working and wend I login, I can’t do anything and get unauthorized access notice
02-02-2024 10:27 PM
HI @S1234
you didn't try to make any charge back on any PM transaction, right?
It's weird you have unauthorized access. but check with PM support agent. please submit a ticket with CS Agent here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
02-02-2024 10:23 PM
I don’t think it’s renewal date but I changed my credit card a little bit back and I don’t know if that worked or not
02-02-2024 10:17 PM
when was the last renewal date? Maybe today is the renewal day?
when was you last time you had full service?
did you try to reverse a PM charge with the credit card? this usually happen if people had a chargeback on a PM transaction
