Unable to receive call

[bola2310]

l switched from sasktel to public mobile 5days ago, l could not receive call  on my phone but l can call out, what should l do?.

[ShawnC13]

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@RossN wrote:

@bola2310  you will have to contact a moderator you probably have a stuck port click  here

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In addition to the above, your old sim with your old provider is probably still fully functioning.  I would test it and if it is working I would put it back in the phone until the port is complete so that you don't miss any calls that way

[RossN · Accepted solution]

@bola2310  you will have to contact a moderator you probably have a stuck port give them your account number ,name on account and your phone number that you are porting click  here