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Unable to make or receive calls

Drumgary
Great Neighbour / Super Voisin

I have been unable to make or receive calls today. I have reset phone. Did public mobile software update. Checked airplane silent, blocked, and do not disturb. All are in correct settings. 

 

2 REPLIES 2

Drumgary
Great Neighbour / Super Voisin

Okay thank you that would make sense. 

eddieO
Model Citizen / Citoyen Modèle

@Drumgary

Public Mobile has been experiencing an outage today in western Canada (BC, AB, and SK) . It seems to be voice calls going out as several have reported being able to receive calls, text and data has been working. Hopefully they’ll have this fixed quickly. 

For a look at the outage map: https://www.telus.com/en/qc/outages

TELUS is aware and working on a fix but no ETA has been provided. Some customers have said it has started working again but it doesn't sound like it since we're still seeing posts about it

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