Outgoing Calls

[MELDER]

I am unable to make outgoing calls but receive calls and can text fine.  My husbands phone works fine.  Any update on what is going on and when it will be fixed.

[slusagm]

@MELDER 

yes, there was problem this morning

https://productioncommunity.publicmobile.ca/t5/Get-Support/Alberta-Voice-problem/m-p/1243328#M858105

some said the issue is resolved and they can make and receive now.  Telus also removed the outage note.  Try reboot the phone, try your sim in another phone if possible.  If still cannot make calls or receive, ask PM to check.   

open ticket with PM using the Orange Chatbot icon on the lower right. Type the question Submit ticket and select Contact Us to get to ticket open screen

or message them using this link:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Chalupa_Batman]

Apparently there has been some outages.

https://www.telus.com/en/qc/outages

Look up your area. And also check the Announcements section here on the forum.