Wednesday
I have the 50gb north American roaming plan. Data and text work fine, but I am unable to make any voice calls, even to a California number.
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Wednesday
Thanks for the information. I can see that I have to upgrade my phone before I come to the USA again. For now I can use my daughter's phone. I don't have a lot of phone calls to make.
Wednesday
The Moto One 5G Ace is not on the whitelist so that is probably why it doesn’t work.
Wednesday
HI @Mike256
is yours a Moto One 5G Ace? if so, it is the sameas Moto G 5G, just a variant in US
Can you check if there is a VoLTE toggle that you can enable? If so, turn it on and try again
Or did you try connect using T-Mobile and set your network mode to 2G? you might be able to connect to the T-Mobile 2G network there
and if nothing works, you will need to use VoIP app like TextNow to make calls using the app.
Wednesday - last edited Wednesday
Wednesday
My phone is a Motorola 5G Ace. Where can I find the PM Whitelist?
Wednesday - last edited Wednesday
Hey @Mike256
First, what phone do you have? Is it on the PM Whitelist ( VoLTE ). If it's not, the phone won't work there. But you can try the 2G via network settings. Try going into network settings, turn off automatic and try T-Mobile. And if you say data roaming is already turned on, then now reboot your phone. If T-Mobile doesn't work, try ATT and if needed Verizen. Reboot each time.