USA Roaming

[KaiaPapaya]

So I am currently in the USA, Coeur D’Alene Idaho to be exact, and every time I try to make a call to Canada or the USA  I get “call failed”. I sent my son a text message and told him to try calling me from Canada and he got “call failed”. I took your suggestion and manually selected my network, rebooted the phone and still the same. Begs the question why did I get this plan if I can not make or get calls in the USA?

[KaiaPapaya]

Thanks for your suggestions, I tried a couple of the networks and still the same thing, call failed. I really should not have to do anything with my phone settings going back and forth between Canada and the USA. 

[hTideGnow]

HI @KaiaPapaya 

for iPhone 12, you can call using VoLTE on any of the T-Mobile, AT&T and Verizon network

try to reboot the phone, then Reset All Networks

if still fails, please manually change the network and try all 3 of them and it should work

[KaiaPapaya]

Data works, iPhone 12, yes I tried T-Mobile. I should not have to change anything on my phone going between Canada and the USA. 

[hTideGnow]

HI @KaiaPapaya 

first data works?

and what phone do you have?

did you try to connect to T-Mobile network?