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So I am currently in the USA, Coeur D’Alene Idaho to be exact, and every time I try to make a call to Canada or the USA  I get “call failed”. I sent my son a text message and told him to try calling me from Canada and he got “call failed”. I took you...

I purchased the US Talk & Text Bundle for $15 and can not make or receive calls OR texts while in the USA. How do I go about requesting a refund?