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Unable to login to my account.

SuddenStorm
Great Neighbour / Super Voisin

I keep getting finish my activation. I have had an account for year. I can't access my account !!!!

3 REPLIES 3

slusagm
Mayor / Maire

yes, for some reason, some login cannot go to the My Account and needs PM to sort it out

 Since you cannot properly login, you won't be able to open the preferred Chatbot ticket.  So, you will need to message them here

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

eddieO
Mayor / Maire

@SuddenStorm sounds like there is an issue with your EverSafe account not being linked correctly. Reach out to a support agent, they will be able to fix this for you.

You will need to open a ticket through the Chatbot:
https://widget.telus.tiia.ai/publicmobile/publicmobile.html
(and then type: Customer Support Agent)

Or, if you are having trouble with the Chatbot try sending a private message to: 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
(note: you will need to be logged into your Community account for this link to work)

Need Help? Let's chat.