@slusagm wrote:
did you reply Yes to your old provider's porting authorization text?
there is a porting assistance team you can call and ask for update. I can't post the number here, but I will message the number to your community inbox. Please check and call them
It hasn't yet been established that there is a number porting issue or even if the customer has even requested a number port. This is partially the reason that Public Mobile has discouraged the discusson of such porting department phone number.
