Unable to log on to app

[cd_anne01]

I cannot log in on app.  Always get message that email and password do not match.  Same credentials that I used on computer.  This has been going on for months.....very frustrating.  Your assistance is appreciated.

[BKNS27]

@cd_anne01

When you login to the PM app worked out. Click on Trusted Device so it will automatically open to your account without entering the Login ID & password on your phone.

[Dunkman]

@cd_anne01 

If not tried yet, you can update the PM app. 

Or your can delete the PM app.  Re-install app and see whether that works.  

Avoid auto populate password.  

[hairbag1]

@cd_anne01 

so you are successful logging in on laptop...but not so successful logging in on mobile app ??