Discontinue the service

[Akbar3]

I would like to discontinue the plan with Public mobile since I'm leaving Canada. I couldn't find a shortcut to do it. 

[hairbag1]

@Akbar3

 if you're using the Public Mobile app, log in to your account...soon as you log in, scroll down to see Manage Subscription > Subscription Renewal (Active) > tap UNSUBSCRIBE. That will stop any further payments and in 90 days that account is permanently deactivated.

[Akbar3]

Thank you for your reply. 

The problem that is I don't find  the Icon " subscribed" in my account.

[Akbar3]

Thank you for the reply. The problem is that there is no "payment"option in my account!

[hTideGnow]

hi @Akbar3 

you can access it from My Account, click Payment, and the Manage Subscription, then toggle off Subscribed to disable Autopay

or use this link
https://myaccount.publicmobile.ca/en/account/my-payment/manage-subscription

[Yummy]

Turn Subscribed OFF.

Open a ticket and ask agent to remove your credit card info from your account.