Unable to log-in my account

[Missy_gee]

I moved my public mobile phone number over to another provider but now I am unable to login into my public mobile account.

I didn't receive any emails either from public mobile.

[Phil_Adelphus]

@Missy_gee   You can ask customer service via this link

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

An agent will reply at your community inbox, envelope icon top right or click your avatar for Messages.

[Handy1]

@Missy_gee  Your indication is that your number has been lifted to new provider and that you can’t log into your account . But you can submit ticket with support to confirm this 

send a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Missy_gee]

Thank you for your reponses.

However I need to get some sort of indication that my account has been closed, and showing my last balance/statement.

If public mobile automatically closes my account, then please let me know about it. 

[Handy1]

@Missy_gee  If you successfully ported number out to new provider then it will automatically close your PM account and you won’t be charged again 

[Phil_Adelphus]

@Missy_gee   If you successfully ported your number to another provider then your PM account will have been automatically closed so you won't be able to log in.  What email were you expecting from Public Mobile?