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Unable to change credit card.

Chushiyan
Good Citizen / Bon Citoyen

When I try to register a new credit card, I cannot click on the card type (Visa, etc). I cannot select any of the input fields to enter the card information. I can type only into the  Postal Code field.

3 REPLIES 3

Chushiyan
Good Citizen / Bon Citoyen

I spent an hour on this already. I will just wait until my phone service stops working. Then log in to pay. That worked last time I had to change credit card. I wanted to prevent that, but I ended up wasting more time.

Handy1
Mayor / Maire


@Chushiyan  wait one full hour and try again incognito private mode or even from the new PM app instead or even a different device . If still no luck use this direct link to support to help update it for you 

send a  private message   To CS_Agents click          

VVVVV      Link below    VVVVV

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

HALIMACS
Mayor / Maire

@Chushiyan 

Try after clearing cache and cookies, and using an incognito or private tab.

 

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