07-19-2023 12:16 AM
Hey Everyone, Just signed up for the Can-US plan that is finally offered to all of Canada!
Might be a dumb question but if I were to just sign up for the Canada only plans and went down to the US, how would that work without buying a US add on? Roam like home and what not doesn't exist at Public so would your phone just be blocked from using US cell service? I'm coming from a post-paid plan and generally just curious on how all this works
Thanks in Advance
Solved! Go to Solution.
07-19-2023 01:43 PM
Hi @RSP93
your phone would still connect, but you will only be able to receive text. You won't receive calls or cannot make calls or text and no data
07-19-2023 01:41 PM
If you didn't have the US plan and you didn't purchase a US roaming add-on, you'd still be able to connect to T-Mobile but you wouldn't be able to do anything except receive incoming text messages.
No services in Alaska unfortunately. T-Mobile does not have a native network there, and because that's our only roaming partner we have no roaming service available there. We used to have access to AT&T as well, but that changed.
07-19-2023 01:41 PM
It will connect to T-Mobile if your networks are on automatic. You should get a welcome to the us text. You can receive texts without an add-on.
Yes it is true. As we know it, so far, still.
07-19-2023 01:38 PM
Thank you for your Reply, so if you were on a Canada Only Plan and did not add an US roaming package would your phone just not connect to T-Mobile? I am just generally Curious.
Also I travel for work and end up in Anchorage Alaska sometimes. I read we are not able to connect to At&T anymore and T mobile does not have towers in Alaska. Is this True?
07-19-2023 06:31 AM
there is no roam like home with PM
Without a Canada-US plan, you would have to pay for roaming add-on to use the service in US. All roaming addon are 15 days in lenght. A Talk/Text/Data(3GB) would cost you $30 . So, the $50 plan you got is a great plan even you go to US once a month.
and a reminder, make sure your phones connects to T-Mobile to use the service. Also, enable Roaming Mobile Data and VoLTE on your device
07-19-2023 01:04 AM
If you didn't get a Canada/US plan, you'd have to buy a roaming add-on if you wanted service in the US. They are 15 day packages. The only free service you can access without a roaming add-on is incoming text messages.
No roam like home type feature with Public Mobile, but to be honest the add-ons are better value anyway. And unfortunately there are no roaming services beyond the US (e.g. no service in Mexico).
But because you're on the Canada/US plan it should all be seamless for you. Just make sure you have network selection set to automatic, and that you have data roaming turned on (on your phone).